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KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT ScoresIndonesian fintech startup increases its customer satisfaction score by 60% using Freshdesk for better query handling and response time improvementsGlobeNewswireMarch 21, 2023JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction after i
Source: AsiaOne