Image Source: AsiaOne
CoSupport AI, the company that develops AI solutions for customer support, received a patent for a multi-model message generation architecture in January 2024. The patent was issued in the U.S. by the United States Patent and Trademark Office.United States - February 10, 2024 — CoSupport AI team received the patent for the innovative approach to a message generation architecture – a framework designed to generate text messages automatically.What This Patent Brings to Customer Support TeamsThe technology was developed as an AI solution for customer support and already exists in the core company product – CoSupport Agent.
Source: AsiaOne